Privacy Policy

At Banarasi Hastkala Weaves, we respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

• Your name
• Mobile number and email address
• Billing and shipping address
• Order and payment-related information
• Any information you choose to provide when contacting us

We only collect information that is reasonably required to provide our products and services to you.

How We Use Your Information

The information we collect may be used to:

• Process and deliver your orders
• Contact you regarding your order or enquiry
• Provide customer support
• Process payments securely
• Improve our website, products, and services
• Send updates or promotional information, where permitted and where you have agreed to receive it

We do not sell or rent your personal information to third parties.

Payment Information

Payments made through our website may be processed by trusted third-party payment service providers. We do not normally have access to or store your complete debit card, credit card, or banking details.

Please refer to the respective payment provider’s privacy policy for more information about how payment information is handled.

Cookies

Our website may use cookies and similar technologies to provide a better browsing experience, understand website usage, and improve our services. You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.

Sharing of Information

We may share necessary information with trusted service providers, such as delivery partners, payment processors, or technology providers, only when required to fulfil your order or operate our website and services.

We may also disclose information where required by law or by a valid legal or governmental request.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Privacy Choices

If you have questions about the personal information we hold about you, or if you would like to request correction or deletion of your information, you can contact us using the details provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact Banarasi Hastkala Weaves through the contact details provided on our website.

Banarasi Hastkala Weaves – Last Updated 28 August 2026